Shipping policy

Shipping Policy

Effective Date: February 25, 2026

Thank you for shopping with LOA. Please review our shipping policy below.

Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays). During limited drops or high-volume periods, processing times may be slightly extended.

You will receive a confirmation email with tracking information once your order has shipped.

Domestic Shipping (United States Only)

LOA currently ships within the United States only.

Shipping rates are calculated at checkout based on your selected shipping method and delivery location.

Estimated delivery time after shipment:

    •    3–7 business days

Please note that delivery timeframes are estimates and not guaranteed.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

LOA is not responsible for packages shipped to incorrect addresses provided by the customer. If a package is returned due to an incorrect or incomplete address, the customer will be responsible for any reshipping fees.

Lost, Delayed, or Stolen Packages

Once an order has been shipped and marked as delivered by the carrier, LOA is not responsible for lost, delayed, or stolen packages.

If your tracking information shows “delivered” but you have not received your package, please contact the shipping carrier directly to file a claim.